| Cancelled | Fee |
|---|---|
| Within one business day of the appointment | 100% of Fee |
| Failure to attend the appointment | 100% of Fee |
| Between 1 and 3 business days of the appointment | 50% of Fee |
| >3 business days of appointment | $25 Fee |
| Rescheduled | Fee |
|---|---|
| Within one business day of the appointment. | 100% of Fee |
| Between 1 and 3 business days of the appointment | 50% of Fee |
| >3 business days of appointment | No Fee |
If Stellar Health Solutions needs to cancel or postpone the delivery of services previously confirmed on the rare occasion, we guarantee an alternative time at no additional charge and/or a full refund.